Terms of use

Object

This document constitutes an adhesion contract for the use of the Internet page www.izapabeauty.com (hereinafter "Website" and/or "Website") entered into by: on the one hand, IZAPA BEAUTY SA de CV (on hereinafter "IZAPA" and/or "the Company"), in its capacity as responsible and on the other hand, the User, both parties subjecting themselves to the provisions of this document.

Acceptance of terms and conditions

By entering and using this Internet portal, identified with the domain name www.izapabeauty.com, property of IZAPA, the User is accepting the Terms and Conditions of Use contained in this contract and expressly declares its acceptance using electronic means for this purpose. , in terms of the provisions of article 1803 and other provisions of the Federal Civil Code.

For the purposes of this contract, the parties agree that "User" will be understood as any person of any nature who enters the website www.izapa.wpengine.com and/or any of the subpages that display its content and/or the person of any nature who registers and/or uses any of the services offered through said page.

If the User does not absolutely and completely accept the Terms and Conditions of this contract, the User must refrain from accessing, using and observing the Website and/or any other service offered by IZAPA.

In the event that the User accesses, uses and observes the Site, it will be considered an absolute and express acceptance of the Terms and Conditions of Use stipulated here, the other documents incorporated therein by reference, as well as the applicable laws and regulations. in accordance with current legislation for the use of the Website.

IZAPA will not keep an individual copy of this agreement entered into between the User and the Company, so the User is recommended to keep a copy of these Terms and Conditions of Use for their own file.

In the event that the User violates what is expressed in these Terms and Conditions of Use, IZAPA may cancel its use, as well as exclude the User from future operations, and/or take legal action that it deems appropriate for its interests.

Use of the Site

The User and IZAPA agree that:


  • In order to use the Website, the User must be at least 18 years of age or accessing it under the supervision of a parent or legal guardian.
  • IZAPA grants a non-transferable and revocable license to use the Website, under the Terms and Conditions of Use described, for the purpose of purchasing personal items sold on the same Page. The User may only print and/or copy any information and/or image contained or published on the website www.izapa.wpengine.com exclusively for personal use, so the commercial use of said information is expressly and strictly prohibited. If you are a legal entity, you will be subject to the provisions of article 148, section IV of the Federal Copyright Law. The reprinting, publication, distribution, assignment, sublicense, sale, electronic reproduction or by other means, partial or total, of any information, image, document or graphic that appears on the website www.izapa.wpengine.com, for any use other than non-commercial personnel, the User is expressly prohibited, unless he or she has prior written authorization from IZAPA. Any violation of these Terms and Conditions of Use will result in the immediate revocation of the license granted in this section, without prior notice.
  • Certain services and related features that may be available on www.izapa.wpengine.com may require registration or subscription. The User acknowledges that, by providing personal information, he or she grants IZAPA the authorization indicated in article 109 of the Federal Copyright Law. If the User decides to register or subscribe to any of these services or related functions, the User agrees to provide accurate and up-to-date information about himself, and to promptly update that information if there are any changes.
  • Each Site User is solely responsible for keeping passwords and other account identifiers secure. The account holder is fully responsible for all activities that occur under his or her password or account. Furthermore, the User must notify the Company of any unauthorized use of their password or account. In no event will IZAPA be liable, directly or indirectly, for any loss or damage of any kind incurred as a result of the User's failure to comply with this section.

  • During the registration process, the User agrees to receive promotional emails from www.izapa.wpengine.com. However, you may subsequently opt out of receiving such promotional emails by clicking the link at the bottom of any promotional email.
  • IZAPA reserves the right to block access or remove partially or totally any information, communication or material that in its sole judgment may be: i) abusive, defamatory or obscene; ii) fraudulent, artificial or deceptive; iii) violating copyright, trademarks, confidentiality, industrial secrets or any intellectual property rights of a third party; iv) offensive or; v) that in any way contravenes the provisions of this contract.

  • IZAPA does not presume that the content of its Page can be legally viewed outside the United Mexican States. Access to the content may not be legal for certain persons or in certain countries. If the User accesses the content from outside the United Mexican States, he or she does so at his or her own risk and is responsible for compliance with the laws within the jurisdiction in which the User is located.
  • Users are prohibited from violating or attempting to violate the security of the Website and affiliated IZAPA Websites; The User is prohibited from: (a) accessing data that the User is not authorized to use or logging into a server or an account to which the User does not have authorized access; (b) attempting to examine, scan, or test the vulnerability of a computer system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with any other User's use, hosting service or network, including, without limitation, transmitting a virus to the Website or IZAPA affiliated websites; cause saturation of such sites by "flooding", "spamming", "mailbombing" or "crashing"; (d) sending unsolicited emails, including promotions and/or advertising of products or services, or; (e) forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
  • The User acknowledges that violations of the computer system or network security may generate civil or criminal liability. IZAPA will investigate situations that may involve such violations and reserves the right to report such actions to the authorities; The Company will cooperate with the competent authority in the investigation of said violations in the terms established in the applicable legislation.

  • To properly enter the Site, Users must have the equipment and facilities necessary for their Internet connection (computer, telephone, modem, programs, etc.), the use of this equipment being their sole responsibility.
  • IZAPA is exempt from any liability that occurs due to interruptions or suspensions of the Internet access service caused by failure in the telecommunications system, in the supply of electrical energy, fortuitous events or force majeure or an action of third parties that may disable the services. equipment that provides access to the network.
  • Therefore, IZAPA is not responsible for any damage, loss or loss to the User caused by failures in the system, the server or the Internet. The Company will also not be responsible for any virus that may infect the User's equipment as a result of access, use or examination of the Site or as a result of any transfer of data, files, images, text, or audio contained therein. Users may NOT attribute any responsibility or demand payment of damages or losses due to technical difficulties or failures in the systems or on the Internet. IZAPA does not guarantee continued or uninterrupted access and use of the Site. The system may eventually be unavailable due to technical difficulties or Internet failures, or due to any other circumstance beyond the control of the Company; In such cases, efforts will be made to restore it as quickly as possible without any type of liability being attributed to it. IZAPA will not be responsible for any errors or omissions contained on the Site.

Intellectual and industrial property, and copyright

IZAPA acknowledges being the sole owner of the intellectual property rights, whether registered or unregistered, in the site www.izapa.wpengine.com, including but not limited to: projects, software, source code, graphics, photographs, videos, images, music, sound, texts, logos, brands, domain names, trade names and data included on the Website www.www.izapa.wpengine.com. The entire content of our page is also protected by copyright as a collective work under Mexican copyright laws and international conventions. All rights reserved.

Users are warned that such rights are protected by current Mexican and international legislation regarding intellectual and industrial property and copyright.

Copying, reproduction, adaptation, modification, distribution, commercialization, license, sending, disclosure, public communication and/or any other action that generates a violation of current Mexican or international legislation on intellectual and/or industrial property is prohibited. as well as the use of the contents of the Site without prior express written authorization from IZAPA.

In the event that the User transmits to IZAPA any information, programs, applications, software or in general any material that requires licensing through the IZAPA.com Website, the User hereby grants IZAPA a perpetual, universal, free license. , non-exclusive, worldwide and royalty-free, including the rights to sublicense, sell, reproduce, distribute, transmit, create derivative works, publicly display and perform them.

The provisions of the previous paragraph will also apply to any other information that the User sends or transmits to IZAPA, including, without limitation, questions, criticisms, comments and suggestions to renew or improve the Website, whether these have been included. in any space on the indicated page or by virtue of other means or modes of transmission known or developed in the future. Furthermore, when the User sends comments or criticisms to the website, they also grant IZAPA the right to use the name that the User sends, within the framework of said review, comment, or any other content.

Therefore, the User expressly renounces in this act to carry out any action, demand or claim against IZAPA, its affiliates or suppliers for any current or eventual violation of any copyright or intellectual property rights derived from the information, programs , applications, software, ideas and other material that the User himself sends to the website www.izapa.wpengine.com.

If it is considered that any content published on the Website violates intellectual or industrial property rights, the User may make a notification by contacting the IZAPA Customer Service center. The User will have to indicate: i) true personal data (name, address, telephone number and email address of the claimant); ii) handwritten signature with the personal data of the owner of the intellectual property rights; iii) precise and complete indication of the content(s) protected by the intellectual property rights allegedly infringed, as well as the location of said violations on the referred website; iv) express and clear declaration that the introduction of the indicated content(s) has been made without the consent of the owner of the intellectual property rights allegedly infringed; v) express, clear declaration under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content(s) constitutes a violation of said rights.

The Website contains links to third party websites. These links are provided solely as an advantage of the Website for the User and do not imply that IZAPA has approved the content of said third party websites. IZAPA is not responsible for the content of linked third-party websites and makes no representations regarding the content or accuracy of material on such third-party sites. If the User decides to access third-party websites through these links, they do so under their own responsibility and risk.

Product information

The information given about each product, as well as the photographs or videos related to them and the trade names, brands or distinctive signs of any kind contained on the IZAPA Site, are presented for exclusively indicative purposes. IZAPA is not responsible for any error or inaccuracy in product information.

Credits and promotions

IZAPA will inform Users subscribed to the newsletter, by e-mail, of all future promotions and opportunities, with the respective dates and conditions.

Promotions will have specific terms and conditions, and Users interested in participating will be responsible for reading and understanding these terms and conditions.

User Account

The User may have a personal account (hereinafter "User Account") by entering the data requested on the Website. The User Account is personal, unique and non-transferable. Through the User Account, the User will be able to access their purchase history and orders placed, check the status of their orders, access their shopping cart, have access to promotions and discounts that IZAPA informs from time to time, and may personalize the content presented to you from the Website in accordance with your preferences, as well as using any type of functionalities that IZAPA may apply in the future to the User Account.

The User may only have one User Account. In the event that IZAPA detects different Accounts that contain matching or related data, it may cancel, suspend or disable them, at its sole discretion. The User will be responsible for all operations carried out from his User Account. The sale, assignment, transfer or transmission of the User's Account under any title, whether onerous or gratuitous, is prohibited.

Purchase of the products

In order to purchase the products, the User must pay for the selected products, taxes and corresponding shipping costs through the payment service providers that IZAPA makes available to the User on the Website www.izapa.wpengine .com. The User may only purchase products through the Website to be delivered to an address within the territory of the United Mexican States.

Once the purchase is made by the User, through implicit acceptance of the Terms and Conditions of Use, IZAPA will send an e-mail to the User informing the details of the purchase made.

Pay

Payment for products purchased on the Site may be made through any of the payment methods offered by the Site through Pay U. The list of payment methods offered may be subject to modification at any time without prior notice to the users.

Payment by credit card or any other online payment method must be made on the Site.

The order number assigned when carrying out the transaction on the Site does not imply acceptance of the transaction. If you have any problem with your order, the User will be notified by email or telephone.

IZAPA will send the purchase confirmation via email. Only after confirmation of payment will the products be released for delivery to the delivery address indicated by the User.

IZAPA reserves the right to request official documents from its clients, as a means of validation of the product acquisition process through the Site.

In case of ignorance on the part of the Banking Institution corresponding to the charges made by the corresponding User through credit card and derived from operations carried out on the Site, IZAPA reserves the right to initiate the corresponding legal actions and establish the criminal or civil responsibilities as the case may be or of any other nature, as well as carrying out all those internal actions that may range from charging the credit card of said User again to the definitive removal of the User from the Site, for which which will not require prior authorization from the User.

Acceptance order and prices

All product prices indicated through the Website include VAT and other taxes that may apply. However, these prices do not always include the costs corresponding to the shipping of the products, which will be detailed separately in each order and must be accepted and paid, prior to shipping, directly and exclusively by the User.

Prices, promotions and availability, subject to change without prior notice.

The User must consider that there are cases in which an order cannot be processed for various reasons. In this sense, IZAPA reserves the right to deny or cancel any order for any reason, at any time. In addition, it must be clear that the User may be asked for additional information, even before accepting the order.

IZAPA will provide the most accurate pricing information to Users, however, certain errors may still occur, such as cases where the price of an item is not displayed correctly on the Website. As such, the Company reserves the right to refuse or cancel any order. In the event that the price of an item is incorrect, IZAPA may, at its discretion, contact the User to request instructions or cancel the order and will notify the User of such cancellation. It is worth mentioning that IZAPA will have the right to cancel such orders, whether or not the order has been confirmed and paid.

If for any reason, the price is at $0.00, please contact the IZAPA customer service center. For no reason will it be understood that these are priceless or given away and orders placed under this situation will be canceled without prior notice.

Restrictions for minors

IZAPA does not intentionally make sales to minors, so parents and guardians are recommended to carry out the activities of purchasing products or registering on the Website themselves.

Parents or guardians of minors will be responsible for the acts carried out by them in accordance with the provisions of these Terms and Conditions of Use, including damages caused to third parties, actions carried out by them and that are prohibited by law and by the provisions of this agreement, without prejudice to the responsibility of the User, as long as the User is not the parent or legal representative of the minor offender.

Responsibility

The User hereby undertakes to indemnify and hold harmless IZAPA and its subsidiaries, controller, shareholders, directors, employees, officials, directors and agents against any actions, procedures, responsibilities, demands, claims, losses, responsibilities. , damages, costs, damages, expenses and costs, as well as the expenses, costs and fees of lawyers and external advisors that arise from or are related to the violation by the User of: (i) these Terms and Conditions, and /or (ii) any applicable laws, rules, decrees or regulations.

IZAPA reserves the right to assume the defense and control of any matter or claim that involves or could involve the payment of compensation associated with any breach by the User. The User agrees to cooperate with IZAPA in the development of the relevant defenses.

Modifications to the Site www.www.izapa.wpengine.com

IZAPA may at any time and when it deems appropriate, without the need to notify the User, make corrections, additions, improvements or modifications to the content, presentation, information, services, areas, databases and other elements of said site, without of place or right to any claim or compensation, nor does this imply recognition of any responsibility in favor of the User.

Validity, termination and modification of the Terms and Conditions of Use

The Company, as well as the User, acknowledge that the Terms and Conditions are of unlimited validity, and will come into force upon publication on the Site.

IZAPA reserves the right to make changes to this document without prior notice. Therefore, IZAPA recommends that the User regularly re-read this document, so that they are always informed of any possible modifications. Alterations to the contract will become effective immediately upon publication on the Site. Once the modifications are made, it will be presumed that the User who continues to use the Site will be fully aware of, will have read and consent to the amended Terms and Conditions. If the User does not accept the modified terms and conditions, they must stop using the Website.

IZAPA may at any time suspend access to the Website and/or terminate these Terms and Conditions. The termination of these Terms and Conditions will not imply in any case that IZAPA must compensate the User.

Subsistence

These Terms and Conditions of Use, as well as any additional terms, constitute the entire agreement between the parties, and supersede any other agreement or contract entered into previously. Any clause or provision of this contract, as well as the additional terms, legally declared invalid, will be eliminated or modified at the option of IZAPA, in order to correct its vice or defect. However, the rest of the clauses or provisions will maintain their force, obligation and validity.

Additional Terms

From time to time, IZAPA may review, update and/or add to the Terms and Conditions of Use of this contract additional provisions relating to specific areas or new services provided on or through the Website www.izapa.wpengine.com, which will be published in the specific areas or new services of said site for reading and acceptance. The User acknowledges and accepts that these additional terms are an integral part of this contract for all legal purposes that may apply.

Applicable law and jurisdiction

These Terms and Conditions of Use will be interpreted and governed by the legislation in force in Mexico, Federal District, waiving the application of the Convention on the International Sale of Goods.

Cession of rights

The rights granted to the User must be considered personal rights and the User may not assign or transmit them, nor authorize any third party to use them in any way. IZAPA may totally or partially assign its rights and/or obligations under its responsibility to any third party, subsidiary or controller of IZAPA without prior authorization from the User. By virtue of said assignment, IZAPA will be released from any obligation in favor of the User, established in this contract.

No waiver of rights

Inactivity on the part of IZAPA, its affiliates or suppliers to exercise any right or action derived from this contract, should at no time be interpreted as a waiver of said rights or actions.

Compensation

The User agrees to indemnify IZAPA, its affiliates, suppliers, vendors and advisors for any action, demand or claim (including attorneys' fees and legal costs) arising from any breach by the User of this agreement; including, without limitation, any of those derived from:


  1. Any aspect related to the use of the website www.izapa.wpengine.com.

  2. The information contained or available on or through said Site or libel, defamation or any other conduct that violates this contract by the User in the use of the indicated Web Page.

  3. The violation of applicable laws or international treaties related to copyright or intellectual property, contained or available on, or through said Website.

Others

If any provision set forth in these Terms and Conditions is illegal, void or unenforceable in any jurisdiction, it will not affect: (i) the legality, validity or exercise in such jurisdiction of any other provision of this agreement; or (ii) the legality, validity or exercise in any other jurisdiction of such or any other provision of this agreement.

IZAPA may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them, unless express recognition by IZAPA, or prescription of the action that corresponds to each case.

The headings of the clauses are incorporated herein only for convenience and for better handling, so they will in no way be considered for purposes of interpretation, nor will they affect the obligations contained therein.

These Terms and Conditions of Use and the Privacy Notice, as well as any modifications and/or legal notices that are published or communicated, from time to time, by IZAPA through the Website, constitute the entire agreement between the User and IZAPA in relation to the Services offered by IZAPA through the Website.

Date of last update

It is notified that the Terms and Conditions were modified on October 30, 2017.

Notice of Privacy

IZAPA BEAUTY SA de CV, hereinafter “IZAPA” and/or “Company”, with fiscal address at Juan Vázquez de Mella 481, Local 200, Piso 2, Int A, Colonia Polanco, Miguel Hidalgo, Mexico City, Mexico CP 11510, Distrito Federal, issues this Privacy Notice so that the owner of the personal data, from now on called “Owner”, is aware of the treatment that the Company gives to personal data.

At IZAPA we care a lot about your privacy and keeping the personal information you share with us safe. We protect and safeguard the Owner's personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing, in compliance with the provisions of articles 8, 15, 16, 33, 36 and other related the Federal Law on Protection of Personal Data Held by Private Parties.

It will be possible to contact our person responsible for data protection and processing by sending an email to the address info@izapabeauty.com

Intent of the Privacy Notice

This Privacy Notice is made available to you with the intention that the Owner is aware of the treatment that will be given to them, as well as the precise information to exercise their rights of access, rectification, cancellation and opposition (hereinafter “Rights ARCO”), which are described below:


  1. Right to access your personal data held by IZAPA, except in the cases mentioned in the Law.

  2. Right to rectify your personal data when it is inaccurate or incomplete.

  3. Right at any time to cancel your personal data. IZAPA may deny the cancellation of data in the terms established by the Law.

  4. Right at all times and for legitimate reasons to oppose treatment.

It is important to inform you that the Federal Law on Protection of Personal Data Held by Private Parties protects your personal information from unauthorized uses without your consent, so this document will make you aware of the information we collect from the Owner, why and how it is collected. we use, possible transfers to third parties, the purposes of data processing, your ARCO rights, as well as the revocation of your consent, which the Owner can assert before IZAPA with the aim of having full control and decision over their data. personal. For this reason, we recommend that you read the following information carefully:

This Privacy Notice is applicable to the Holders of Personal Data obtained directly, indirectly or personally by IZAPA, through processes of purchase and sale of products, contracts, letters, requests for information, as well as the different forms contained in the Company Website www.izapa.wpengine.com (hereinafter “Website” and/or “Web Page”) or any other means specified for such purposes, which refer to this Privacy Notice.

Personal information

Personal Data is provided through the creation of an Account or User Registration, and/or by submitting a contact request through the contact form on the customer service page. The Company collects personal identification information that is provided voluntarily by the User, or in response to explicit requests by the Company.

Information should be true and complete. The user will be responsible at all times for the data provided and in no case will IZAPA be responsible for its veracity.

The information requested is the following: Name, Address, Date of Birth, Gender, Transactions, Email Account, Telephone Number(s), Tax Data for Invoice Preparation, Bank Card Number, and Bank Account Identifiers .

IZAPA does not request Sensitive Personal Data on the Website it manages.

cookies

The User of the Company's Internet Page knows and accepts that the Company may use a tracking system through the use of cookies (the "Cookies").

Cookies are data files that are stored on the hard drive of a user's computer equipment or electronic communications device when browsing an Internet site, which allows status information to be exchanged between said site and the user's browser. State information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the Internet site.

Cookies are used in order to know the interests, behavior and demographics of those who visit or are visitors to the Internet Page and in this way, better understand their needs and interests and give them a better service or provide them with related information. We also offer certain functionalities that are only available through the use of Cookies.

We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or User, the searches performed, improve our commercial and promotional initiatives, show advertising or promotions, banners of interest, perfect our offer of content and articles, personalize said contents, presentation and services.

Cookies are also used so that the User does not have to enter their password so frequently during a browsing session, also to record and corroborate the records, the User's activity and other commercial concepts and agreements, always having as their objective the installation of Cookies, the benefit of the User who receives them, and will not be used for purposes other than those of the Company.

It is established that the installation, permanence and existence of Cookies on the User's or visitor's computer depends on their exclusive will and can be deleted from their computer whenever they wish. To know how to remove Cookies from the system, it is necessary to review the Help section of the browser. Also, Cookies or other similar systems installed by third parties may be found on certain pages of our Site. The Company does not control the use of Cookies by third parties.

If you would like more information about cookies, go to http://www.allaboutcookies.org.

Protection

The security and confidentiality of the data that users provide when contracting a service or purchasing a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure its protection.

To verify that you are in a protected environment, ensure that an “S” appears in the “httpS”:// navigation bar.

However, despite having more secure tools every day, the protection of data sent over the Internet cannot be guaranteed 100%; Therefore, once received, everything possible will be done to safeguard the information.

IZAPA will take all reasonable measures to protect its customers' personally identifiable information and prevent its disclosure, loss, theft, misuse or alteration. Any information you submit relating to your credit cards will be voluntarily provided directly to Pay U's secure site where such information will be encrypted before being sent. The information is disseminated en route and decoded once it reaches our server. Conversely, information you send using email will not be protected unless we specify it. For this reason, we ask that you do not send personal data such as your identification numbers or credit card number via email.

Databases

The Company's Database, where the information collected is stored, will keep the Information provided by the Owner saved and protected, even if it is modified, updated, or even canceled for any reason. The foregoing for the purposes of maintaining a History of the Owner and protecting their legal interests. The conservation of information indicated in this paragraph may be deleted or eliminated in its entirety through the exercise of ARCO Rights.

To unsubscribe from our newsletters, please click on the following link found within our emails: 'UNSUBSCRIBE'

Purposes of the Processing of Personal Data

Personal Information is collected and stored for the purposes of


  • Identification and certainty of the User of the Website;

  • Operation, management, shipping of merchandise, returns, billing, collection, administration, provision of our services;
  • Delivery of notifications, requirements, letters or newsletters or attention to your requests related to the services we provide;

  • Assist in completing a transaction or order initiated on the Website;

  • Analyze the behavior and demographics of Users;

  • Improve our commercial and promotional initiatives (marketing);

  • Send information or messages about new products and/or services, information from our business partners as well as any other information;

  • Show advertising or promotions of interest to our Users;

  • Transfer of information from the Owner in applicable cases in accordance with the “Transfer of Information with Third Parties” section of this Notice;

  • Prevention or reporting to different authorities of illegal acts or facts;

  • Comply with the exercise of ARCO rights as well as revoke the consent of the Owner.

With the above, the Company can provide an efficient service to the User.

The purposes are necessary for the fulfillment of the obligations and the relationship with the Owner, that is, the Company provides an efficient service to the User, this being the main obligation and which gave rise to the Legal Relationship between the Company and the User.

The collection of information allows the Company to offer services and functionalities that best suit the User's needs. It also allows the Company to send the User through different means and channels (including conventional mail or electronic mail, SMS, MSM, electronic notifications) offers of products and services that may be of interest to the User, in addition to complying with its obligations by these media.

The Company reserves the right to request proof and/or additional data in order to corroborate the personal data of each User, as well as to temporarily or permanently suspend those Users whose data could not be confirmed.

The User acknowledges that the account or User Registration is personal, unique and non-transferable, and it is prohibited for the same User to register or possess more than one account. If the Company detects different accounts that contain matching or related data, it may cancel, suspend or disable them. The User will be responsible for all operations carried out on their account, since access to it is restricted to the entry and use of their personal password, which is exclusively known to the User. In the event that the account is suspended, the Company will store the User's personal data, to the effect that the User and the Company will continue to be subject to what is stated in this Privacy Notice.

In the event that the User's information at the time of registration is incorrect or incomplete, making verification and identification of the User impossible, the Company will have the right to immediately suspend the provision of the Services through the Website. without the need for prior notice, the User being responsible at all times for the losses and damages ultimately suffered.

Confidentiality

The data of the Owners will be provided only by the Company in the forms established in this Privacy Notice. The Company will use its best efforts to protect the privacy of your information. It may happen that by virtue of court orders or legal regulations, the Company may be compelled to disclose information to authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions. in which case the Company will not be responsible for the information that is revealed. In these cases, the Company will notify the Owner about this situation.

We do not assume any obligation to keep confidential any other information that the Owner provides through newsletters and online chats, as well as the information obtained through cookies, information that has not been directly delivered to the Company.

It should be clarified that the Owner's information is NOT sold, given away, provided or rented to any third party. If the user does not want their data to be shared, they can decide NOT to use a certain service or NOT participate in some promotions or contests.

The Company will take all possible measures to maintain the confidentiality and security described above, but will not be liable for any damages or losses that may arise from the violation of these measures by third parties that use public networks or the Internet, altering the systems. security to obtain access to the information of the Owners.

Security violations that occur in any phase of the treatment that significantly affect the patrimonial or moral rights of the Owners will be immediately reported by the Company to the Owner, so that the latter can take the corresponding measures to defend Your rights.

Transfer of Information with Third Parties

The Owner expressly authorizes the Company to keep in its registry the information provided by the Owner, and also authorizes the Company to provide constant information about the aforementioned registry to (i) authorities that request it as permitted by current legislation and ( ii) to its strategic, commercial or technical partners in order to offer better conditions for Promotions and/or User content. Furthermore, the User expressly allows the Company to collect information for traffic monitoring, with the intention of identifying user groups and profiles, as well as for advertising targeting purposes.

Data Transfers are for lawful purposes and in accordance with the provisions of the Law on Protection of Personal Data Held by Private Parties.

The Company declares that it will not transfer any type of information from the Owner to national or foreign Third Parties. Otherwise, the Owner will be informed by publishing a new Privacy notice. The foregoing in accordance with the provisions of article 36 of the Regulations of the Law on Protection of Personal Data Held by Private Parties.

Transfer in special circumstances

If there is a sale, merger, consolidation, change in corporate control, substantial asset transfer, reorganization or liquidation of the Company then we may transfer, or assign the information collected on this Website to one or more relevant parties, in addition to being obligated to issue a new Privacy Notice updated to the internal changes suffered.

Data Submission

The Company declares that it may communicate personal data of the Owner with the Processor, inside or outside the national territory in terms of the provisions of the law or the Regulation.

The Processor is a natural or legal person, public or private, outside the Company's organization, who alone or jointly with others, processes personal data on behalf of the Company, as a consequence of the existence of a legal relationship that links them to the Company. itself and delimits the scope of its action for the provision of a service.

This transfer of data is to comply with the purposes specified in the processing, which are directly related to the fulfillment of the objects and contractual or extra-contractual relationships with the Company.

The processing of data in this referral is subject to the following terms agreed between the company and the processor:


  1. Only process personal data in accordance with the Company's instructions;
  2. Refrain from processing personal data for purposes other than those instructed by the Company;

  3. Implement security measures in accordance with the Law, the Regulations and other applicable provisions;

  4. Maintain confidentiality regarding the personal data processed;

  5. Delete the personal data subject to processing once the legal relationship with the Company has been fulfilled or on instructions from the Company, as long as there is no legal provision requiring the conservation of personal data;

  6. Refrain from transferring personal data.

The Owner's exercise of his ARCO rights or any other right indicated in the law or regulation will be in accordance with this Privacy Notice.

Limit of use or disclosure of Personal Data

For the User to exercise their right to limit the use or disclosure of Personal Data, but with the intention of continuing to use the services provided by the Company, the user must express this in writing to the following email address info@izapabeauty.com. Said writing must contain the following:


  • The name of the owner and email where you receive the response.

  • Directed at the Company.

  • Customer registration or account with the Company to prove your identity or the relationship you have with the Company.

  • The clear and precise description of the data that you wish to limit its use or disclosure.

IZAPA will have a period of 20 (twenty) business days to respond and, if applicable, execute the limitation of use. In said response, you will give the resolution and the possibility of carrying out what is requested in the Writing, without prejudice to the possibility of exercising your other rights.

ARCO Rights (Access, Rectification, Cancellation, and Opposition)

The Owner has the right, personally or through a Representative, to request the Company, at any time, access, rectification, cancellation or opposition, regarding the personal data stored in the Company's Database.

The legal framework applicable to this request is found in Chapter IV of the Federal Law on Protection of Personal Data (articles 28 to 35), by Chapter VII Sections I to V of the Regulations of the Federal Law on Protection of Personal Data ( articles 92 to 111), and by the Twenty-fifth, Twenty-eighth, Twenty-ninth and Thirtieth Privacy Notice Guidelines.

The Request must be in writing with the following requirements:


  • The name of the owner and address or other means to communicate the response to your request.

  • Documents that prove identity (copy of voting card for example) or, where applicable, the legal representation of the holder. Identifications must be Official.
  • The clear and precise description of the personal data with respect to which one seeks to exercise any of the rights of access, rectification, cancellation or opposition to them.

  • If applicable, the modifications to be made and provide the documentation that supports your request.

  • Any other element that facilitates the location of personal data.

  • That the letter is addressed to the Company.

The Request will be sent to the Committee or the Personal Data Officer through the email info@izapabeauty.com, and internally it will be sent to the person who receives and answers these requests.

The Company will inform the Owner, through the email from which the request comes, within a period of 20 (twenty) business days from the date on which the request for access, rectification, cancellation or opposition was received, the determination adopted. The moment the request is received is the moment it entered our server.

Once the response has been sent within the indicated period, the Company will have 15 (fifteen) business days to execute the Access, Rectification, Cancellation or Opposition of the personal data in accordance with the request or similar rights.

IZAPA requests the User to update their data every time they undergo any modification, as this will allow them to provide an efficient and personalized service.

When the data is no longer necessary to fulfill the purposes provided for in this privacy notice and the applicable legal provisions, it must be cancelled, blocked and deleted by the Ministry of Law.

Procedures for blocking and deleting personal data

Once the data has been cancelled, the Company will keep the Owner's personal data for another month for clarification purposes and preparation for deletion. Once this period has expired, the Company will definitively delete the owner's personal data, having no opportunity to locate or contact the owner, and any file related to the owner will be removed from the database and discarded. If the owner performs another act with the company, he must initiate it as if the relationship had never existed.

The above, observing what is indicated in the Privacy Policies for the purposes of preserving information by ministry of law or authority.

Personal data that has had its purposes fulfilled, but that cannot be canceled and deleted by law or contract, will be blocked from the purposes to which it was submitted, until it can be deleted. During this period, personal data may not be processed.

Privacy of minors

IZAPA does not intentionally collect information from minors, so parents and guardians are recommended to carry out the activities of purchasing products or registering on the Website themselves.

Consent

The User declares that by using the page, providing their Personal Data, or directly carrying out contractual or non-contractual origin with IZAPA, they have already read this notice and consent to what is stipulated therein. The User consents to this Privacy Notice, in accordance with the Law on Protection of Personal Data Held by Private Parties.

Revocation of consent

Consent may be revoked at any time without retroactive effect. To revoke consent, the User must send a Request, which must be in writing with the following requirements:

  • The name of the owner and address or other means to communicate the response to the request.

  • Documents that prove identity (copy of voting card for example) or, where applicable, the legal representation of the holder. Identifications must be Official.

  • The clear and precise description of the link that the User has with the Company.

  • Provide documentation that supports the User's request.

  • That the letter is addressed to the Company.

  • Check that the relationship you have with the Company has ended.

The Company will issue a response in which it will confirm the revocation of consent, or, where appropriate, indicate the reasoning depending on the specific case, with the company having 15 (fifteen) days to issue this response. The deadlines will be counted from the moment the email enters the IZAPA server.

Any request subsequent to the one mentioned in the previous paragraph will have the same effect as an initial one, with the User and the Company being obliged to the same deadlines indicated above.

The Application will not be valid if the above is omitted.

Modifications to the privacy notice

The Company, as well as the User, recognize that this Privacy Notice is of unlimited validity. However, the Company will try to keep this Notice updated.

IZAPA reserves the right to make modifications to these Privacy Policies at any time and adapt them to new legislation, jurisprudence, internal policies, new requirements for the provision or offering of our services or products as well as market practices. It is the responsibility of the User to periodically read the terms and conditions of this Privacy Notice to be aware of such modifications, which when introduced on the Website will automatically come into force.

The Amendments to the Privacy Notice will be made known to the User through a notice on the Home Page of the Company's Website

Exclusion of liability

The Website may contain links, hyperlinks or hypertext links, banners, buttons and/or Internet search tools that, when used by users, take them to other Internet portals or sites that could be the property of third parties. IZAPA does not control said sites nor is it responsible for the Privacy Notices they hold, the personal data that users provide through these portals or Internet sites other than the Website, which must be verified in the Privacy Notice in every site you access.

Additionally, the Company may provide social media functions on the Website that allow you to share information from the Website on your social networks and interact with IZAPA on various social media sites. The use of these functions may imply that information about the Owner is collected or shared, which will depend on each specific function. We recommend that you review the settings and privacy policies of the social media sites with which you interact.

Final provisions

This document is an integral part of the Terms and Conditions of Use of the IZAPA Site, which constitutes a legal agreement between the User and the Company. If the User uses the services of the IZAPA Site, it means that he or she has read, understood and agreed to the terms set forth above.

If you agree to have read this Privacy Notice and do not express your opposition to your personal data being processed or transferred, it will be understood that you have given your consent to do so.

This Privacy Notice will be governed by and interpreted in accordance with the laws of Mexico.

If the User considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise. The authority is the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), its website is: www.inai.org.mx.

Date of last update

It is notified that the Privacy Notice was modified in APRIL 2024